Privacy Policy

At Integrate Training, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website and use our services, how we use and keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

Any questions regarding this Policy and our privacy practices should be sent by email to joanna@integratetraining.couk.

For the purposes of GDPR.

Data Controller is Integrate Training

Data Processor is Joanna Harper.

How do we collect information from you?

We obtain information about you when you use our website and social media, for example, when you contact us about products and services, receive one of our monthly newsletters.

What type of information is collected from you?

The personal information we collect could include where relevant your name, address, email address, phone, and information accessed and when.

If you make a payment online or purchase a service from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to:

  • process bookings that you have submitted or make;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views and feedback or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you.
  • These may include information about future Workshops, Courses, Master Classes, CPD, Supervision and One to One Sessions

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or share your information to third parties.

We will not share your information with third parties for marketing purposes.

Our Consultant Administrator who processes Data working on our behalf:

We may pass your information to our Consultant Administrator, for the purposes of completing tasks and providing services to you on our behalf (for example to process applications, payments and send you details and mailings).

However, when we use our Consultant Administrator, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.

Third Party Product Providers we work in association with:

Please be reassured that we will not release your information to third parties beyond the Integrate Training Network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Training Providers we work in association with:

We work closely with various third party Training providers to bring you a trusted and select range of quality and reliable Training services. (for example Guest Tutors and Trainers)

When you enquire about or purchase one or more of these services, the relevant third party Training provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy.  These third party Training providers will share your information with us, which we will use in accordance with this Privacy Policy.

When you are using our secure online payment pages and links, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. (for example Paypal) If you have any questions regarding secure transactions, please contact us.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our training and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email:

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at:

You have the right to ask for a copy of the information Integrate Training hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take appropriate steps to ensure that it’s treated securely. (for example password protection)

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

17 or Under

We are concerned to protect the privacy of children aged 17 or under. If you are aged 17 or under‚ please get your parent/carer/guardian’s permission beforehand whenever you provide us with personal information.

One to One Sessions

In addition to Training Joanna Harper offers One to One sessions. If you book a session or course of sessions your data will be protected in line with this training privacy policy.

Review of this Policy

We keep this Policy under regular review.

This Policy was last updated in May 2018.